Why Does My Phone Continuously Say Wireless Charging Paused

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  • #1
I just received and started using the RAM mount tough charge with X grip wireless charger that I use for a Samsung Galaxy Note 20 Ultra. https://www.rammount.com/part/RAM-HOL-UN12WB

I use it to attach and use my phone on my wheelchair. The charger is connected to a regular USB port which draws power from the power wheelchair batteries. As I use my phone, the wireless charging constantly and randomly stops working and the phone keeps on popping up that the wireless charging is paused with the light of the charger going red but then several seconds later it will start working again and the light turns green. I don't know if it's related but I have noticed the phone does get hot while charging on this particular charger as I use the phone. I just recently received a notification saying it was paused because the phone got too hot. I also turned off the fast wireless charging setting on my phone. I haven't had the same issue or have the first day it got too hot with other wireless chargers using the same USB connection of the wheelchair and plugged into a regular wall outlet. Do you have any suggestion to fix this issue? Is there a possibility I have a defective unit? If you can't think of a fix, is there a way anybody has figured out how to disable the wireless charging paused and the wireless charging pop-up notifications? It is quite annoying because when it starts charging the notification takes up much of the screen in the center. Thanks in advance.

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  • #2
That is only 10W charger so it can't do quick charge.

But maybe there is defekt in the wireless charger. Also rare names usually is typical China product that isn't well known and usually are poorly made so problems like these may occur

  • #3
That is only 10W charger so it can't do quick charge.

But maybe there is defekt in the wireless charger. Also rare names usually is typical China product that isn't well known and usually are poorly made so problems like these may occur

It is actually a quite reputable company that makes lots of phone and tablet mounts. I will contact the company because it sounds like it could be a defective product. I was just seeing if anybody have ideas. It could be an overheating issue. As it charges, the temperature moves anywhere between 96 degrees Fahrenheit + 106 degrees Fahrenheit. Is that a normal temperature range?
  • #4
Is there a way to get rid of the wireless notification when it is charging and paused? Especially when it starts charging the pop-up is annoying
  • #5
It is actually a quite reputable company that makes lots of phone and tablet mounts. I will contact the company because it sounds like it could be a defective product. I was just seeing if anybody have ideas. It could be an overheating issue. As it charges, the temperature moves anywhere between 96 degrees Fahrenheit + 106 degrees Fahrenheit. Is that a normal temperature range?
I just looked up the information for the USB charging port adapter for the wheelchair. It says it can power up to 1.5A at 5V. Would there be an issue if the wireless charger is 10W?
tdodd
  • #6
I just looked up the information for the USB charging port adapter for the wheelchair. It says it can power up to 1.5A at 5V. Would there be an issue if the wireless charger is 10W?
There might be an issue. If the USB port can only supply 7.5W then it will be impossible for the wireless charger to send 10W to the phone. Subtract losses for wireless charging inefficiency and you'd be lucky to see even 5W arrive at the phone. Depending on how good the link is from charger to phone in terms of gap and alignment you might get even less.
  • #7
It's not just you. Mine has been doing that the last couple weeks too. On an older samsung wireless charger.

Seems like it started after one of the software updates, but can't be positive.

I just installed the android 11 update and am going to see if that fixes it. My wireless charger is at work so can't try it out until tomorrow.

I will say the phone is very noticeably faster after the android 11 update.

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Source: https://forum.xda-developers.com/t/wireless-charging-constantly-pauses.4202149/

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